Terms & Conditions

CoolerGuru is an online business directory and discovery platform designed to connect buyers, manufacturers, suppliers, dealers, distributors, exporters, OEMs, service providers, and other businesses associated with the cooling and related industries.

CoolerGuru provides tools that allow users to:

• Search for companies, products, brands, categories, and locations.
• View company and product listings.
• Register and create business profiles.
• List products and services.
• Send and receive business inquiries.
• Contact suppliers and buyers.
• Promote businesses or products through available advertising or featured listing services.
• Access industry-related information, articles, guides, and other resources.

Unless specifically stated otherwise, CoolerGuru does not manufacture, sell, supply, inspect, deliver, install, warrant, or guarantee products listed by third-party businesses.

By using CoolerGuru, you confirm that:

• You are legally capable of entering into a binding agreement.
• The information you provide is accurate and complete.
• If you are acting on behalf of a company or organization, you have the authority to represent that organization.
• Your use of CoolerGuru complies with applicable laws and regulations.

Certain features may require you to create an account.

You are responsible for:

• Providing correct and current registration information.
• Maintaining the confidentiality of your account credentials.
• Keeping your business and contact information updated.
• All activities performed through your account.

You must notify CoolerGuru immediately if you believe your account has been accessed or used without authorization.

CoolerGuru may suspend, restrict, or terminate accounts that contain false information, violate these Terms, misuse the platform, or create risks for other users.

Businesses may create profiles and publish information including, but not limited to:

• Company name.
• Business type.
• Contact details.
• Location.
• Company description.
• Product information.
• Images.
• Specifications.
• Pricing information.
• Minimum order quantities.
• Certifications.
• Brands.
• Business capabilities.
• Other business-related information.

Users publishing such information are solely responsible for ensuring that the information is accurate, lawful, current, and does not infringe the rights of another person or business.

CoolerGuru reserves the right to review, edit, reject, hide, suspend, or remove listings that:

• Contain misleading or inaccurate information.
• Violate applicable laws.
• Infringe intellectual property rights.
• Contain inappropriate, fraudulent, harmful, or prohibited content.
• Are considered irrelevant to the platform.
• Violate these Terms or any CoolerGuru policy.

CoolerGuru may display labels such as Verified, Featured, Priority, or similar indicators.

A verification status may indicate that certain information or documentation has been reviewed according to CoolerGuru's internal verification process.

However, a verification badge does not constitute:

• A guarantee of the business's products or services.
• A financial guarantee.
• A guarantee of product quality.
• A guarantee of delivery.
• A legal certification.
• An endorsement of every representation made by the business.
• A guarantee that a transaction will be successful.

Buyers should independently verify suppliers, products, certifications, pricing, payment terms, warranties, and other commercial information before completing any transaction.

Product information displayed on CoolerGuru may be provided directly by manufacturers, suppliers, sellers, distributors, or other third parties.

This information may include product descriptions, specifications, images, prices, minimum order quantities, availability, features, certifications, and other details.

CoolerGuru does not guarantee that product information is always complete, accurate, current, or free from errors.

Users should confirm all relevant information directly with the supplier before making purchasing or commercial decisions.

CoolerGuru allows users to communicate with businesses and submit inquiries.

When you submit an inquiry, information such as your name, contact details, company information, requirements, and inquiry content may be shared with the relevant supplier or business so that they can respond.

CoolerGuru is not responsible for:

• Whether a supplier responds.
• The accuracy of a supplier's response.
• Negotiations between users.
• Commercial terms agreed between users.
• Payments made outside CoolerGuru.
• Product delivery.
• Product quality.
• Warranties.
• Returns.
• Refunds.
• After-sales support.
• Contractual disputes between users.

Any business transaction is entered into directly between the buyer and seller unless CoolerGuru expressly states otherwise.

You agree not to use CoolerGuru to:

• Provide false, deceptive, or misleading information.
• Impersonate another person or organization.
• Create fraudulent company or product listings.
• Upload unlawful or infringing content.
• Send spam or unsolicited promotional communications.
• Attempt to obtain unauthorized access to another user's account.
• Introduce viruses, malware, malicious scripts, or other harmful code.
• Scrape, copy, crawl, extract, or reproduce platform data without written permission.
• Manipulate rankings, reviews, inquiries, verification, or platform metrics.
• Misuse contact information obtained through CoolerGuru.
• Use the platform for illegal, fraudulent, abusive, or deceptive activities.

You retain ownership of content you submit to CoolerGuru.

By submitting business information, product information, images, logos, descriptions, documents, or other content, you grant CoolerGuru a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, display, format, adapt, and distribute that content as necessary to operate, promote, and improve the platform.

You confirm that you have the necessary rights and permissions to upload and use such content.

Unless otherwise stated, the CoolerGuru website, including its design, layout, software, branding, graphics, logos, database structure, text, and original content, is owned by or licensed to CoolerGuru.

You may not copy, reproduce, modify, republish, distribute, sell, licence, reverse engineer, or commercially exploit CoolerGuru's intellectual property without prior written permission.

Company names, trademarks, logos, product images, and other materials uploaded by third-party businesses remain the property of their respective owners.

CoolerGuru may offer:

• Featured company listings.
• Priority placement.
• Sponsored listings.
• Banner advertisements.
• Promotional campaigns.
• Other paid visibility services.

Payment for promotional placement does not constitute an endorsement or guarantee by CoolerGuru regarding the advertiser, company, product, or service.

Advertising availability, placement, duration, and pricing may be governed by additional commercial terms.

CoolerGuru may contain links to websites, applications, payment providers, social networks, businesses, or other services operated by third parties.

CoolerGuru does not control and is not responsible for the availability, content, security, policies, products, or services of third-party websites.

Accessing third-party services is at your own discretion and risk.

We aim to keep CoolerGuru available and functional but cannot guarantee uninterrupted or error-free access.

The platform may occasionally become unavailable due to:

• Maintenance.
• Updates.
• Server issues.
• Network interruptions.
• Security incidents.
• Third-party service failures.
• Events beyond our reasonable control.

CoolerGuru may modify, suspend, discontinue, or introduce features without prior notice where reasonably necessary.

CoolerGuru may suspend or terminate an account, listing, product, advertisement, or access to the platform if we reasonably believe that:

• These Terms have been violated.
• Fraudulent activity has occurred.
• False or misleading information has been submitted.
• The account creates a security or legal risk.
• Another person's rights have been infringed.
• Continued access may negatively affect the platform or its users.

CoolerGuru is provided on an "as is" and "as available" basis.

To the maximum extent permitted by applicable law, CoolerGuru does not provide warranties regarding:

• Accuracy of listings.
• Supplier reliability.
• Buyer reliability.
• Product quality.
• Availability.
• Prices.
• Specifications.
• Delivery.
• Certifications.
• Business performance.
• Commercial outcomes.
• Suitability of any product or service for a particular purpose.

Users are responsible for carrying out their own due diligence.

To the maximum extent permitted by applicable law, CoolerGuru, its owners, directors, employees, affiliates, representatives, or service providers shall not be liable for indirect, incidental, special, consequential, or commercial losses arising from:

• Use or inability to use the website.
• Reliance on information displayed on the website.
• Communications or transactions between buyers and suppliers.
• Fraud or misconduct by third parties.
• Product defects.
• Delivery failures.
• Business losses.
• Loss of profits, opportunities, data, or goodwill.
• Unauthorized access caused by circumstances outside our reasonable control.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

You agree to indemnify and hold CoolerGuru harmless from claims, liabilities, losses, damages, and reasonable expenses arising from:

• Your misuse of the platform.
• Content submitted by you.
• Your violation of these Terms.
• Your violation of applicable law.
• Your infringement of another person's intellectual property, privacy, or other rights.
• Transactions or disputes between you and another CoolerGuru user.

Your use of CoolerGuru is also subject to our Privacy Policy.

By using the platform, you acknowledge that information may be collected and processed as explained in the Privacy Policy.

CoolerGuru may modify these Terms from time to time.

Updated Terms will become effective when published on the website unless a different effective date is specified.

Continued use of the website after updated Terms are published constitutes acceptance of those Terms.

These Terms shall be governed by the applicable laws of India.

Subject to applicable law, disputes relating to CoolerGuru shall be subject to the jurisdiction of the competent courts located in , unless the company's final registered legal documentation specifies another jurisdiction.

For questions relating to these Terms & Conditions, please contact: